Operating Hours:

8 am to 5 pm everyday excluding Chrismas day and New Years day.

Booking Confirmation

100% full payment with proof of payment is required in order for your booking to be confirmed. All booking confirmations to be made in writing no verbal confirmations will be accepted.

Refund Policy

  • Please take note of weight, height and age restrictions pertaining to each activity before booking.
  • A 100% refund will be granted should Client / Operator cancel or amend the booking 24 hours prior to the date and time of the booking.
  • No refund will be applicable should the Client / Operator fail to arrive on the actual day of the booking without notifying us 24 hours in advance.
  • A full refund will be considered on merit, by management, in the event of illness / hospitalisation / accident or death, upon receipt of proof.
  • A full refund will be granted to Clients / Operators should any activity be cancelled in the interest of safety.
  • No refund will be granted should the Client / Operator not complete the activity.

Voucher Policy

Unless otherwise agreed in writing all vouchers are valid for the period specified on the voucher. Vouchers are non transferable and cannot be exchanged for cash.

Special Conditions:

Aerial Cable Trail:

  • We have scheduled departures at 08:30 and 12:30 every day, and additional departures once these time slots have filled up. Large groups can also be accommodated on different time slots by arrangement.
  • The entire experience takes approx. 2 and half hours to complete.
  • Our maximum number of people per group is 8 people and minimum of 2.
  • Maximum per person weight is 120 kg.
  • Minimum age is 3 years.
  • Please note that unless by special arrangement, children under the age of 10 on the aerial cable trail need to be accompanied by a guide; for this reason;
    • Only 1 child under the age of 10 years per group of 8 people will be allowed,
    • or 2 children under the age 10 years per group of 7 people.

Tree Top Challenge:

  • Suitable for people of all ages from 1.25 m tall and above.
  • Maximum per person weight is 100 kg.
  • Please note each ticket price includes two cuircuts on the Tree Top Challenge course. Once the client has began the course the ticket is non transferable or refundable.